Is it possible to trigger a notification if ticket has no estimate?

[Gill Costa]

Hello Atlassian,

Just wondering how can I trigger a notification (using the AUI popup) in JIRA when an issue is transitioned to In Progress and has no estimate?

I've tried editing my workflow.. no luck. I had also tried the "project automation" plugin and no luck as well. 

Any help is greatly appreciated. 

Thank you

[andreas · Accepted solution]

Hi Gill,

Do you  mean the flag that appears in the browser window top right by AUI popup?

If so, then that's not currently possible with Automation for Jira (or any other add-on that I know of).

You could use an Automation rule to send a Slack message or an e-mail though:

• Trigger: Issue transitioned
• JQL condition: status="In Progress" and originalEstimate is EMPTY
• Send Slack message

Hope this helps!

Cheers,

Andreas

[Gill Costa]

Hi Andreas, 

Are there any other ways to notify the user in JIRA and not outside?

Thanks for answering so promptly! 

[andreas]

Hi Gill,

You can take a look at all our available actions: https://docs.codebarrel.io/automation/components/actions/actions.html

There's a couple of other notification actions (e.g. Twilio).  However there isn't really anything to notify a user within Jira.  If an automation rule performs an issue action such as issue transitioned, Jira will send its standard notifications (defined in Jira's notification schemes) via e-mail.

Beyond that I'm not sure.  There could be other add-ons available perhaps but I'm not aware of any off the top of my head.

Cheers,
Andreas

[Korayem]

@andreas is it possible to have this when an issue is edited?

I tried trigger `Field value changed` and tried matching `originalEstimate` (because the field itself isn't available in the drop down list) but it doesn't work