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Post function - Transition linked issues

raphy_thomas June 14, 2019

Hello, i have a Issue A and sub-task aa and bb

When i move the Issue A ( the parent issue) from Status New to Rejected i want all subtasks (aa and bb) to be set to status Rejected. 

 

i have tried to add a post function on the button Rejected that will lead to status Rejected and added in the Transition field on the top Rejected

and selected ISSUE LINK TYPE - Is parent of

Without any sucess =(
Anyone knows what i am doing wrong?
Thanks in advance

Post function - Transition linked issues

3 answers

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Thomas Schlegel
Community Champion
June 14, 2019

Hi @raphy_thomas 

it should work this way.

Maybe the subtasks have a status where they can't perform this transition? 

Did you select the right workflow, the one the subtask use?

Check the permissions - maybe the user can't transition the subtask.

raphy_thomas June 16, 2019

Hello, 
Thanks for the tip. i did not allow the subtask to change status from the first state and now that i added it, it seems that it works =)

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Radhika Vijji _Innovalog_
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June 14, 2019

Hi,

Can you check that the subtasks have any validator/condition that is failing and hence not getting transitioned? Is this on Cloud or Server? You can raise a ticket with the app vendor to get it resolved. 

Regards,

Radhika

David Fischer
Community Champion
June 14, 2019

Also, did you input the name or id of a _transition_ (not status) that takes the subtaks to the Rejected status? Obviously, they need to have their own Rejected status and Reject transition, and the Reject transition needs to be available from any status. 

raphy_thomas June 16, 2019

Hi, i used the ID

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Chethan GR
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June 14, 2019

@raphy_thomas 

 

If you are ready to use an add-on, it's possible with automation for JIRA.

raphy_thomas June 14, 2019

Can you with this addon aslo create issues when moving from one state to Another?

still looking for help here

Chethan GR
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June 14, 2019

Yeap you can it has wide variety of automation rules and we are using this add-on in our organization for some automations  you can search for Automation for Jira and go through the docs for further queries.

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