What happens to Gliffy diagrams if I remove the Gliffy Add-On?

[Rebecca Monfries]

Hi,

Just wondering what will happen to our existing Gliffy diagrams in Confluence if we uninstall the Gliffy add-on? We're on Cloud.

We're moving to Miro.

TIA!

[Samie Kaufman - Your Gal at Gliffy · Accepted solution]

Hi Rebecca!

Your diagrams will still be visible — they just switch over to read-only mode. There will be an additional banner across the top of diagrams that says "Gliffy is unlicensed," but we don't delete or remove your diagrams.

Best of luck with your switch! For the benefit of our product team, do you have any feature requests or any feedback you'd like me to share up to the team based on that decision? :)

Samie

[Rebecca Monfries]

Thanks Samie - very useful!

[Sarah Statz]

Hi @Samie Kaufman - Your Gal at Gliffy Samie,

When you say "read-only mode" does that mean we won't be able to edit that diagram at all if we no longer have the license? Can we still do other things on the page where the diagram lives? How does that work?

Thanks,

Sarah

[Samie Kaufman - Your Gal at Gliffy]

Hi @Sarah Statz !

You're correct, the diagram will not be editable. It would be more like a static image on the Confluence page. You could still make changes to other content on the page (ie add other images, text). 

I'd love to have a follow-up conversation if you're thinking of discontinuing your license with us! Any feedback on what we can do better is always welcome; you can email me at skaufman@perforce.com. 

Please feel free to leave me a note!

Samie

[jason.miller]

@Samie Kaufman - Your Gal at Gliffy - can you confirm that nothing has changed here? If we discontinue our Gliffy license, the diagrams would still be available in read-only mode? 

[Samie Kaufman - Your Gal at Gliffy]

Hi @jason_miller ! Correct, no changes.

Similarly to my note above, if you are discontinuing your Gliffy license, I would love to hear what we could have done to better support your team. I'm Gliffy's PM, so I'm always looking for that feedback! You can email me anytime at skaufman@perforce.com. :)