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Xray not finding Test Run assignee candidates

Phil James
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October 3, 2019

We're having a new problem, since about a week ago? Any Xray changes might've caused this?

When I now try to assign "Test Run assignees," Xray isn't finding any candidates, although the "QA Tester" field, in the main development ticket(s) is being found/assigned.

Might go with the problem of: we're having trouble seeing a filter of test run assignees, tootest run.pngtest execution.png

1 answer

0 votes
José Domingues _Xray_
Atlassian Partner
October 24, 2019

Hi Phil,

Can you please open a ticket in our Support?
We need more information to help you.

Best regards,
Xray Team

Rolf Eckardt March 3, 2020

Apparently we are facing the same issue on JIRA Server 8.5 and XRay 6.2.

Has this issue been reported to support and will it get fixed?

Cloud Services March 10, 2020

This appears to be an issue that we are now seeing.

Jira Server 8.3.5, Xray version 3.6.1

Is there any update on this? Has a ticket been raised?

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