the status can not be changed until a field is changed or not empty?

[فادي]

for example :

issue: Follow up a customer to pay.

when the issue contains (pay) then don't give permission to change the status until the field (payment) is changed?

how can i do that?

anther example:

issue: Pictures for the project.

Cant change the status until an attachment is attached?

i need status permission related with conditions ... in workflow and JQL

[David Fischer]

Hi,

You could achieve this with a workflow condition from a number of third party apps. Are you on Jira Server or Cloud?

[فادي]

Jira-Cloud

can u explain more please, how can i do it?

[David Fischer]

On Jira Cloud, your options are very limited.

I assume your transition has a transition screen where you input the value of the payment field, right? And you want to prevent the transition from being submitted unless a value is provided for the payment field. If that's the case, you just need a Field Required Validator (or a Field has been modified Validator). That applies as well to the Attachments field I believe.

[فادي]

thank you for answering...the validator is for all issues that are created but i want this validator for only the issues that contains the word (payment)

[David Fischer]

Then you can use JMWE's "Build-your-own" Validator with a simple expression like:

!issue.summary.includes("payment") || !!issue.customfield_11955

where customfield_11955 needs to be replaced with the ID of your "Payment" custom field (which you do by using the "Issue Fields" help tab of the expression editor)

[فادي]

i dont have  JMWE's, i have automation can i use it ??? JQL?

[David Fischer]

As far as I know, Automation for Jira doesn't provide workflow conditions and validators.