Scroll PDF Exporter - Special characters not exported

[Tibor Hegyi _META-INF_]

Hi,

I have executed the Confluence encoding test and checked the file.encoding in the System information page as suggested by Scroll PDF Exporter's documentation.

Everything should be fine but special Hungarian characters are not exported to PDF headings and body content. The below example shows that the letter "ő" appears in the name of the PDF page but is not exported in the content of the page.

Can you please advise anything? I have uploaded Verdana fonts to the Scroll PDF template I used.

Confluence's PDF Export feature exports the page with these special characters correctly.

Any idea of what I do wrong?

Thank you,

Tibor

[Jens Rutschmann _K15t_ · Accepted solution]

Hi Tibor,

besides uploading the font to the export template, have you also made sure that Verdana is used by adding the respective CSS ?

E.g.

body {
  font-family: "Verdana";
}

Also have a look at this page in our docs: http://www.k15t.com/display/PDF/Using+the+Uploaded+Fonts

Cheers,
Jens

[Tibor Hegyi _META-INF_]

Wonderful thank you

[Dan Mabee]

I've run into the same issue, though we are just using the default font. I want to add the ↵ character. It shows up in the wiki content, but not in the exported pdf.

[Nils Bier _K15t_]

Hi Dan,

if some characters are not displayed correctly in the exported PDF, you have to upload a font that contains the wanted character. Please have a look at the following page in our documentation: http://k15t.com/display/PDF/What+can+I+do+if+special+characters+are+not+contained+in+the+PDF

Does this information help?

Cheers,
Nils