Slack-Jira connector + Default Message Format doesn't work when I create an issue

[Mansi Patel]

Hi,

I tried Slack-Jira connector for Jira project. When I tried with "Send Test" button, it worked fine.

But when I created an issue with the same Message Format. it send out 

following message on slack:

jira APP [4:47 PM]
<eventType> <issueLink> in <projectLink> by <userLink>
<eventMessageBody>
Type
----------------
<issueType>

Assignee
----------------
<issueAssignee>

Creator
----------------
<issueCreator>

And Message Format is here:

{
"text":"<eventType> <issueLink> in <projectLink> by <userLink>",
"attachments": [
{
"color": "<issuePriorityColor>",
"text": "<eventMessageBody>",
"fields": [
{
"title": "Type",
"value": "<issueType>",
"short": true
},
{
"title": "Assignee",
"value": "<issueAssignee>",
"short": true
},
{
"title": "Creator",
"value": "<issueCreator>",
"short": true
}
]
}
]
}

so can you please help with Message Format?

[Abyyba]

Hello @Mansi Patel ,

I'm reviewing older unanswered questions in the community.

Since Atlassian products evolve quickly, especially over the past few years, some of the concepts you mentioned could be outdated, changed or even no longer needed. If you could clarify this question, I (or another community member) might be able to provide a solution or at least mark this question as resolved in order to keep the community as organized as possible.

• Are all the questions still valid or just some of them?
• How would you say this question stands?

I appreciate your participation and feel free to ask whenever you need.

Regards,
Sergio G.