Trigger an action from the creation of a specific type of issue

[arturo_penas_petrobras_com]

I need to be able to trigger an action from the creation of a specific type of issuethat contains a certain value in one of its fields. At the moment I don't find this possibility. How could I solve it?

[John McKiernan]

Hi Arturo

John from Automation for Jira here. Your use case is nice and easy to do.

You will need to use a trigger, 2 conditions and an action.

• Trigger: When Issue Created
• Issue Condition: Issuetype = Task (or whatever)
• Issue Condition: Description contains XYZ (obviously customize this as you need)
• Action: send email (or any action)

You may also get some benefit in looking around the Rule Playground. It's a safe environment full of sample rules: https://docs.automationforjira.com/rule-playground/#/

Hope that helps but let me know if you have any other questions.

Cheers,

John

[arturo_penas_petrobras_com]

Excellent. Thank you for your reply. I am evaluating the plugin to acquire it and want to know: I need to put a button that creates subtasks, but does not make transition (transition with equal state of origin and destination. 

This case can not been found at Rule Playground.

How can I create it using your plugin?

[arturo_penas_petrobras_com]

Hi John, the plugin documentation is fantastic.

[John McKiernan]

Hi Arturo, 

thanks for the compliments about the Docs! We spent a lot of time on them so it's good to get some feedback. 

If I understand your use case here, you simply want to automatically create sub-tasks but not transition them? 

This is easily done:

Trigger: Whatever

Action: Create sub-tasks 

*Then you go deeper by adding fields across the sub-tasks. I have attached a screenshot below. If that doesn't answer your question, let me know a little more about your use case and we should be able to solve it! 

John