Trouble implementing a Transition Date/Time field

[George Carvill]

Using JIRA Misc Custom Fields I am trying to implement a "Transition Date/Time Field" but it is not getting a value.

Any ideas? Here is what is in the field's description:

This field represents the date and time of the Resolution of this issue.

<!-- @TransitionId: 711 , 831 , 921 -->

<!-- @Execution: first -->

[David Fischer · Accepted solution]

Ooops! I think I found your issue: you need to remove the spaces between the transition IDs. This is clearly a bug that will be fixed in the next release.

Sorry about that.

David.

[George Carvill]

Yes, that did it.

Note that the spaces came from the documentation. The tyrany of copy and paste.

;-)

[David Fischer]

Yeah, I know. I've modified the documentation - and the code :)

Again, sorry for the inconvenience.

[George Carvill]

No problem. Just glad it works now.

[Ryan Gleim]

David... I can't this thing

[Ryan Gleim]

Stupid computer... I meant to say I can't get this thing to work at all on my system, I've gone through all the documentation, examples, and answers.... nothing is producing anything on my screens. I put this in the description:

<!-- @TransitionId: 741 -->

[George Carvill]

I don't see a way to put a screen shot in here directly, but here is a link to it:

http://screencast.com/t/n9ewq860v

[David _old account_]

No problem here.

You must then check your Jira logs for errors (look for "innovalog").

For your tests, you don't need to re-index, you can just view an issue as it will recompute its calculated fields (instead of using the indexed value).

And you must make sure the Transition History tab displays the transition you're looking for.

[George Carvill]

David,

Thanks for your help. Here are your answers:

"Also, did you think of re-indexing after creating the custom field?"

>> Yes

"Finally, do you see the transitions in the transition history of your issues?"

>> Here is the transition:

http://screencast.com/t/ilPyz1Mkkkk

Here is a query showing no value in the field:

http://screencast.com/t/uZmcjcJnJhg

" any error in the Jira logs. "

>> I don't have direct access to the logs. Tell me which ones you want to see and I will request them.

[David _old account_]

Please look at the "view" screen of the issue, not through the issue navigator.

As for the logs, I'm referring to the standard atlassian-jira.log file

[George Carvill]

Ok I will add the field to a screen. But I do need to find it with a query.

I'll get the logs.

All that said, I will probably implement what I need another way.

[George Carvill]

The log has several lines like this suggesting there is a problem with the transition ID.

2013-05-29 11:32:12,783 http-bio-8443-exec-6007 WARN brendan 692x612946x1 1f71rqb 172.17.4.82 /secure/CommentAssignIssue.jspa [innovalog.jmcf.fields.AbstractTransitionSearchField] com.innovalog.jmcf.fields.ActionExecutionTimeField: invalid transition ID in custom field description

[David _old account_]

George,

you should add the addon-com.innovalog.jmcf.jira-misc-custom-fiel tag to your question, since this is the official tag for the JMWE plugin.

Anyway, you need to provide more information, such as any error in the Jira logs. Also, did you think of re-indexing after creating the custom field? Can you post a screenshot of the field configuration (the field description)?

Finally, do you see the transitions in the transition history of your issues?

David.

[George Carvill]

I'll get a screen shot, but the material in the original post was a copy/paste of the description field.

[David _old account_]

I just want to make sure you put it in the description of the field and not the field configuration, as it is a very common mistake (facilitated by a crappy user interface for Jira field configurations)

[AhmadDanial]

Hey there, George.

You can also address the issue that you have directly to the plugin vendor to see whether they are able to provide more assistance to you on this matter.

1. Name: Innovalog
2. Homepage: http://www.innovalog.com/
3. Email: atlassian@innovalog.com
4. Phone: +33 9 79 94 13 32

Good luck and all the best!

Warm regards,

Danial