Universal Plugin Manager

[Geneviève Rouleau]

I update my server from 3.1.1 to 5.1.4. I do three updates to go to 5.1.4. It works fine. Now, I see I have some plugins (5) need some update. I the first four fine, but when I try to do de UPM, it freeze and crash my instance of Confluence. I must stop and start the service. I try three differents methods to install the plugin but always the same result.

I need help

[JohnA · Accepted solution]

Hi Geneviève,

I'm sorry to say that I think there's too limited information in your question here for us to be able to assist you here, and in fact in your case I don't think Answers is the best place to handle this, so I'd like to invite you to open a ticket with Support and one of our engineers will take a look at the problem and help you to get it fixed.

All the best,
John