WBS Gantt-Chart - percent greater than 100

[Vilmos Koschek]

Hi,

I use the WBS Gantt-Chart and I have an question:

The left side of a Gantt-Chart contains a following values:
Duration: 3d
Original Estimate: 3d
Time Spent: 3d 6h
Percent done: 100%

The right side of a Gantt-Chart presents same values like left side.

I think the right good values are:
Duration: 3d 6h
Original Estimate: 3d
Time Spent: 3d 6h
Percent done: 125%

I think I didn't set percent calculation but I don't know where? Could you help me where can I set it that percent done should be 125% and Duration same Time spent. After that, I hope it will look good on the right as well.

Thanks

Vilmos

[Vilmos Koschek]

Hi,

it works very well.

thanks

Vilmos

[Gabriel Quadros]

Hello, @Vilmos Koschek 

Thank you for bringing this behavior to our attention and creating this Community Question.

WBS Gantt-Chart enables you to use three different Percent Done calculation methods inside the Gantt Configuration page, under the Issue View tab:

1. Specific Fields, where you can select between Progress (WBSGantt) (default), Story Points, and Units (WBSGantt)
2. Time Tracking: Time Spent / (Time Spent + Time Remaining Estimate) * 100
3. Select Specific fields, where you can select the Numerator and Denominator

According to our tests based on your screenshot, the Percent Done is calculating correctly. e.g. Using the Time Tracking method: 3d 6h (30h) / (30 + 0) * 100 = 100%

As you mentioned, you didn't set the Percent Calculation method, so you are using the default one (Specific Fields - Progress (WBSGantt)), and the Progress on your Gantt-Chart is 100%.

We hope this explanation was helpful to you. If you need assistance with our plugins or have any other questions, please contact us anytime at Ricksoft-Support.atlassian.net. I will be happy to help.

We wish you a great day!

Kind Regards,
Gabriel Quadros
Ricksoft Support Team

[Vilmos Koschek]

Dear @Gabriel Quadros 
thanks again for your reply.

I looked at the setting, but I don't know how to set Time Spent / Original Estimate value. I thought the "Calculate with specific fields automatically" menu would be good, but I couldn't find the Time Spent and Original Estimate fields for the Numerator / Denominator options there, so I couldn't enter them.

What do you suggest to me?

Thanks for your help
Vilmos

[Gabriel Quadros]

Hello, @Vilmos Koschek 

Thank you for the response. Can you please provide us a screenshot of your Gantt configuration page and the Issue view tab?

We are looking forward to hearing more from you. If you need assistance with our plugins or have any other questions, please contact us anytime at Ricksoft-Support.atlassian.net. I will be happy to help.

We wish you a great day!

Kind Regards,
Gabriel Quadros
Ricksoft Support Team

[Vilmos Koschek]

Hi @Gabriel Quadros 

Thank you for the prompt reaction.

I made an ticket :  WGCPT-347 .

Oops, I forget the versions:

• Jira: 8.12.2
• WBS: 9.12.0.1.

Screenshots:

[Gabriel Quadros]

Hello, @Vilmos Koschek 

Thank you for getting back to us, and thank you for creating the ticket. Unfortunately, it was created in another Jira environment that is used only for Feature Suggestions and Bugs' (WBS Gantt-Chart Public Tracker).

I have created a new ticket on your behalf (WBS Gantt-Chart Support Environment) that we will use to provide the necessary support. Please, access the ticket on the link https://ricksoft-support.atlassian.net/browse/WGC-1840. We will respond to it as soon as possible.

We wish you a great day!

Kind Regards,
Gabriel Quadros
Ricksoft Support Team

[Vilmos Koschek]

Dear @Gabriel Quadros ,

Thank you for your help.

Unfortunately I can't access the WGC-1840 ticket.

I see EIECPT, EIESPT, WGCCPT and WGCPT projects but WGC is missing.

Br.

Vilmos

[Gabriel Quadros]

Hello, @Vilmos Koschek 

We have replied to the WGC-1840 ticket mentioning your Atlassian Account and your e-mail (@Vilmos Koschek and vilmos.koschek@millmen.hu), can you please verify if you can access the ticket now? Or if you have received the reply via e-mail?

We are looking forward to hearing from you and we wish you a great day!

Kind Regards,

Gabriel Quadros
Ricksoft Support Team

[Vilmos Koschek]

Dear @Gabriel Quadros ,

I can't access ticket yet.

vilmos.koschek@millmen.hu is ok, but I haven't got email yet.

My steps are following:

1. I entered here

2. I clicked  https://ricksoft-support.atlassian.net/browse/WGC-1840. 

3. The login screen (first img) appears. Sorry, in Hungarian

4. After this I got following message "Failed to connect to the ticket", second screenshot.

5. After that I opened all the projects in the project menu, third screenshot.

6. I checked the https://ricksoft-support.atlassian.net, but I couldn't find the ticket anywhere

br

Vilmos

[Gabriel Quadros]

Hello, @Vilmos Koschek 

Thank you very much for the steps and screenshots provided. We have updated the ticket, and we believe that you will be able to access it now by using this link https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3/WGC-1840. Can you have a try? Please, let us know if it worked or not.

We are looking forward to hearing from you, and we wish you a great day!

Kind Regards,

Gabriel Quadros
Ricksoft Support Team