Xray test importer is not visible

[Ravindu Athukorala]

We are currently using Zephyr as our test management tool we are planning to migrate our tests to Xray so when looking at Xray documentations I found that there is an importer option provided but when navigating to Xray menu I couldn't find that importer option there even it is not visible to the administrator as well. At the moment we are using a trial version. What can be the cause for this? 

[Tamer Solieman]

Hi @Ravindu Athukorala 

You would need the make bulk changes from global permission. You should ask your Jira administrator to grant you this permission.

You can read more here:

https://confluence.atlassian.com/jirasoftwarecloud/creating-issues-using-the-csv-importer-764478441.html

[José Domingues _Xray_]

Hi Ravindu,

Test Case Importer is not yet available in Xray Cloud but will be soon. We expect to deliver it in early September.

Best regards,

Xray Team

[Jamie Calligan-Smith]

Hi José, I still cannot see the Xray test case importer, should it now be available?

[José Domingues _Xray_]

Hi Jamie,

For Xray Cloud you can find it here https://confluence.xpand-it.com/display/XRAYCLOUD/Importing+Tests+using+Test+Case+Importer

Best regards,

Xray Team

[aarti rajput]

Is Xray test case importer is availble in jira software server version

[Susana Torres]

I have the same issue, Test case Importer is not visible. Could you help me? 

 

[Rogério Paiva - Xray Xporter]

Hi @Susana Torres 

It is best to contact Xray Support (http://xraysupport.xpand-it.com ) to request additional information and help further.

Because it is necessary to troubleshoot the cause, and the best approach is to have a support team member handling your case.

Thank you.

Kind regards,
Rogério Paiva [Xray Support Team]