Zephyr -Unable to write or edit test steps from 19th nov 2019

[Lavanya Maddu]

 from 19th nov 2019 morning (UK time)

In Zephyr -Unable to write or edit test steps.

[Naveen K S]

Hi,

This is  currently a know issue that Zephyr is trying to fix, the cause is a Jira API that was modified which inadvertently broke Zephyr functionality.

You can raise a ticket here,

https://support.smartbear.com/message/?prod=zephyr

With your instance URL and Zephyr will get in touch with Atlassian to fix this for your instance.  

[Sushma.Bhargav]

@Lavanya Maddu - Zephyr team has fixed this issue on 24th November,2019 which is an impact of Jira deprecated api. Please check and revert if any further issues.

[Lavanya Maddu]

Contacted smartbear via support ticket. 

They have asked us to enable the ADG UI.

Its a new Ui now. and I was able to add/edit test steps.

[Emilee]

Hi @Lavanya Maddu If you are having issues with your app, it's best to contact the vendor directly via a support ticket. Have you done that yet?