index and mail queue not automatically flushing

[cherie heiberg]

I'm using Confluence Cloud. On Aug 04, the mail and index queues stopped automatically flushing. The recently updated tab also stopped updating. I have to manually flush them in order to get them to work. I've already rebuilt the index. The queues both still need to be manually flushed. Can anyone help with this?

[Jaime S · Accepted solution]

Hi, there.

This sounds like a bug we're having with connections in the database. This is causing bugs like this one.

We'll need to check the logs to be sure. Please, open a support request at Atlassian Support for further investigation.

Thanks.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

[cherie heiberg]

Thanks Jamie. I opened up a ticket just now.

[Jaime S]

No problem.

[Brock Renninger]

please post what the results of your findings were (when they are solved.) We are running into the same issue.