performance issue

[abatouy]

As many people using it every day , this is urgent to have a solution.

1- 1- When I want to publish a draft(modification on page), the second etap with the “publish the page icons “is not working properly:

The windows is empty and when I click on the icons , it is not working.. The page can not be published

This is very strange but don’t help us to maintain the site updated…

It is very urgent and tricky

2- 2- More since we did the confluence update, we have some performance issues, and just only on the intranet space where we are using Zen.

It is very slow and people takes too much time waiting that the page appears ..

Again this point is tricky also.

Thanks Regards

gersende

Gersende.Feitouchi-Abatouy@champ.aero

[Darryl Duke]

Hi Gersende,

The blank wizard is a bug fixed in the upcoming Zen 5.2.9. There are also some key performance improvements (relating to draft lookups and restrict macro usage) that should resolve those issues. We have been testing this out with some very large installations, so I'm optimistic this will fix your issues.

(I don't think it's related to your system, but for anyone using Confluence 4.3 - 4.3.2, there was a missing index which caused performance issues, described here: https://jira.atlassian.com/browse/CONF-26823 . . . I can forward the patch and instructions if you are unable to upgrade to Confluence 4.3.3 or later.)

[abatouy]

Peter,

Just as addionnal info, this issue of performance is only on one space

the one which uses Zen , not all

That changes something

I have forwarded this internally.

i keep you informed

[PeterKoczan]

Can you let me know your current Confluence version as well? Can you please try the following in this order:

https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache

https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch

and see if it makes any difference?

[abatouy]

Hi Peter,

Thanks for answer.

Unfortunatelly our plugin is updated..

But no answer yet from Zen.

In fact your link to their support already brought me to you by this message ..

Zen Support ...@ please answers me

Best Reagrds

gersende

[PeterKoczan]

Hi,

You may want to check if all your plugins are on the latest available version and enabling profiling may also give additional hint where the problem comes from: https://confluence.atlassian.com/display/DOC/Troubleshooting+Slow+Performance+Using+Page+Request+Profiling

If neither of the above helps, I'd open a ticket directly with the vendor of the plugin to help debug the issue here: https://marketplace.atlassian.com/plugins/com.zenfoundation/version/130404/support

Cheers,

Peter