"Created vs Resolved" chart gadget dates shown not in English language

[Georgiy Senenkov]

Hello,

We use JIRA 5.1.6 and JIRA server is located in Finland. JIRA default language is set to the English.

"Created vs Resolved" chart gadget shows dates in Finnish language.

On the server machine I changed the "Time and Date" format to English, and the system locale also changed to English. The machine was rebooted but the "Created vs Resolved" gadget still shows dates in Finnish language.

Could someone please advise where the language for "Created vs Resolved" gadget can be changed?

Thank you.

Regards, Georgiy

[Faisal · Accepted solution]

Hi Georgiy,

I believe that the option may not be picked up since it's located at the bottom of the file. My apology for not clarify further on this, the option can be added to the following section of setenv.bat:
set JVM_SUPPORT_RECOMMENDED_ARGS=-Duser.language=en

However since you are running JIRA as a Windows service, you may add the option to JIRA service as follows:
- Shut down JIRA service
- Open cmd prompt, go to $JIRA_INSTALL/bin directory
- Run the following command
tomcat6w //ES//service_name
(i) where service_name is the name of JIRA service
- Tomcat properties window will appear, go to Java tab
- Add -Duser.language=en to the Java Options box
- Restart JIRA service

Thanks.

[Georgiy Senenkov]

Thank you!

I made everything by your instruction and English language is used in Created vs Resolved chart.

[Theinvisibleman]

Hi Georgiy,

Just to add to Ahmad's reply, if you are unsure regarding how to add the option to the JIRA Service, please refer to this documentation : https://confluence.atlassian.com/display/JIRA/Running+JIRA+as+a+Service

[Theinvisibleman]

Also this documentation : https://confluence.atlassian.com/display/JIRA/Setting+Properties+and+Options+on+Startup#SettingPropertiesandOptionsonStartup-WindowsService

[Faisal]

Hi Georgiy,

Can you try to add the following JVM option to setenv.bat (for Windows) or setenv.sh (for Unix) and see if it helps:
- -Duser.language=en

After adding the option, you may kindly restart JIRA and let's us know how it goes.

I hope that the info helps!

[Georgiy Senenkov]

Hello,

I added

--Duser.language=en

in the bottom of setenv.bat file and restarted JIRA service, but I still see dates in Finnish language.

I took a look into log file and found following:

___ Java System Properties ________________

user.language : fi

___ Core Application Properties ___________

Default Language : englanti (UK)

the string above means English

Could you please point me where Finnish language comes from?

Best regards, Georgiy