Screens keep loading and won't go to the next step

[Deleted user]

Hi,

I am using the Field Security Plugin, but it is taking too long to go to the next page after I update a field within a field security scheme. If I click F5 to reload the page, the operation is correctly performed.

How do I fix that? This will prevent me from using the plugin.

cheers

Thiago

[Luzia Mendes · Accepted solution]

Just found that: https://jira.atlassian.com/browse/JRA-30554

You should add your comments to the bug report. And watch it for future updates.

[Deleted user]

Thank you Luzia

i'll follow https://jira.atlassian.com/browse/JRA-30554

cheers

[Luzia Mendes]

Hi Thiago,

Have you checked your logs for errors? I bet there is a memory issue OR some javascript missing.

Have you ever received that FF message saying the page is taking too long?

I'd suggest you to confirm it's not browser, nor computer related. Just to be sure.

Check the log, see if there is any error...

Last option: contact vendor. Is this plugin provided by Atlassian?

[Deleted user]

Hi Luzia,

here is the error I get when the screen keeps loading

2012-12-10 10:42:38,643 http-bio-8080-exec-15 ERROR the_business_owner 642x8010x1 13gtl6a 0:0:0:0:0:0:0:1 /secure/Search!Jql.jspa [velocity] Left side ($totalSize) of '<' operation has null value at templates/plugins/jira/macros.vm[line 8, column 18]

2012-12-10 10:42:44,121 http-bio-8080-exec-9 ERROR the_business_owner 642x8014x1 13gtl6a 0:0:0:0:0:0:0:1 /secure/Search!Jql.jspa [velocity] Left side ($totalSize) of '<' operation has null value at templates/plugins/jira/macros.vm[line 8, column 18]

Can you help me on that?

cheers

thiago