ScriptRunner encoding results in "?" for french character

[Julien GERARD]

Hi community,

as my title said when I saved some scriptrunner code and edit it again, the editor replace the french accent by the "?" character.

issue.issueType.name == 'Arriv?e d\'un agent' && cfValues['D?finir le poste de travail'] == 'Portable Standard : validation par le DSI et/ou DG'

Is there a way to keep characters like "é, è, ù, ..." 

[Carmen Creswell [Adaptavist] · Accepted solution]

Hey Julien, 

This is caused by an issue with the JIRA encoding properties. Both the "webwork.i18n.encoding" and the "sun.jnu.encoding" properties need to be set to UTF-8. 

This link has information about issues with encoding properties and under the "Resolution" heading, there is a link that contains information on how to set these properties and options on startup. 

[Julien GERARD]

Hello Carmen,

thanks for the response, I'm looking into it.

[Julien GERARD]

Ok, That's work for me.

Thanks again.