Setting up customers to view/approve timesheets

[Knowlogic]

I'm trying to setup my Tempo permission to allow my customers to view team timesheets. In JIRA I created a Customer group and have given the Customer group the following permissions in JIRA:

Global Permissions: JIRA Users and Browse Users

Additionally under the Permission scheme Customers can:

Create/Edit/Schedule Issues, Vote on Issues, Add/Edit Comments.

In Tempo permission for Customers have been set to: Team Manager and Time Tracking

The problem is when the Customer views a user or Team Members timesheet and clicks on an entry they can see the planned work description, but the actual work description says "No Access"

Does any know what is missing?

I even tried giving them to the Tempo Administrator rights but that did not solve this problem.

[Sverrir Tynes [Tempo] · Accepted solution]

Hi

It looks like that you are not using the latest Tempo version as before Tempo 7.6 No access was displayed if user do not have Browse Issues or Log Work on issues permission. In Tempo 7.6 we released the following issue that requires Browse permission only.

https://tempoplugin.jira.com/browse/JTMPO-731

Hope this helps

Sverrir Tynes
Tempo support

[Knowlogic]

I'm using the version supplied with Atlassian OnDemand which is 7.5.4.1. Wish they'ed update it.

[Viðar Svansson [Tempo]]

The update is on the way