Unable to configure Google Analytics Plugin for Confluence

[srinivasp]

I tried to install evaluation version of this plugin but I am getting the following error.

The following error(s) occurred:•Problem with the Google Analytics service getAccountsList

How can this be resolved?

[David at David Simpson Apps · Accepted solution]

@Srinivas Patruni The latest version of Google Analytics for Confluence has a much simplified configuration screen. Please try it out, the "generate Google API key" step has been removed. It's much easier.

[srinivasp]

It's not the library that's the issue, but the API key from the Google API console that was used.

[David at David Simpson Apps]

In the Google APIs Console, we need to configure "Simple API Access"using a "Key for browser apps", then use this key to access the data. Doing this fixes the problem.

[Steven McCann]

I've tried this with our site but it doesn't seem to resolve the error.

[David at David Simpson Apps]

This answer is now incorrect as of version 2.2.0 of the plugin. Unfortunately, I can't seem to delete my answer :(

[Daniel Borcherding]

Hello Spatruni,

Some preliminary research indicates that this might be a problem with the library that the google analytics plugin may be using an outdated library to interact with the Analytics API. This is a third party product and the best I can do is offer a bit of speculation. I would try installing the latest version of the plugin that is compatible with your system and trying once again.

If that does not work for you, I think it might be a good idea to ge ahold of Appfusions directly. I am including their support page from our marketplace below.

https://marketplace.atlassian.com/plugins/me.davidsimpson.confluence.plugins.googleanalytics/version/2110/support

[srinivasp]

Hi Daniel,

I tried couple of times installing this plugin on our confluence 4.1.6 but it is showing the same error. so I mailed the same to the support id info@appfusions.com.

Thanks, Srinivas

[David at David Simpson Apps]

@Daniel It's not the library that's the issue, but the API key from the Google API console that was used.

[srinivasp]

Hi David, I am running with the same issue again. Though i tried with different browser key types, i am still facing this issue. Please advise on how to proceed further.

[Ellen Feaheny [AppFusions]]

A new release for this plugin was just released, to simplify the configuration a little.

Hope it helps.

Contact info@appfusions.com to get a license and try it.

[Ellen Feaheny [AppFusions]]

A new release for this plugin was just released, so simplify the configuration a little.

Hope it helps.

Contact info@appfusions.com to get a license and try it.

[Ellen Feaheny [AppFusions]]

Contact us at info@appfusions.com for support -

Answers is not AppFusions support channel - impossible to provide proper support here since no direct notifications on issues that affect us always, and so timeliness is a best effort at best - and at the rate that Answers questions move, we can't track every question instantly.

Please try to understand.

info@appfusions.com