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Unable to create issue / Email Helpdesk config

Reinhard Mayr
Reinhard Mayr March 29, 2015

Upon incoming email, the log of the email helpdesk tells me

Unable to create issue: com.atlassian.jira.workflow.WorkflowException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@354df41d: root cause: java.lang.NullPointerException

However, I do not see any entries in the JIRA log.

How can I track this problem?

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Dmitry Tsitsilin
Dmitry Tsitsilin
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June 12, 2015

I got the same issue. Reinhard, have you been able to find a fix?

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