Universal Importer for Confluence hangs on import

[Hes Siemelink]

I installed the "Universal Importer for Confluence" on my Confluence server.

When I try to import any file, the importer gets stuck on a blank screen that says "Progress 0/1".

Nothing happens for minutes so I closed the screen. I tried with markdown, text files and Word documents.

I see this error in the JavaScript console:

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (create, line 0)

A web handler threw an exception. Details:
Couldn't get username from the application

URL: https://confluence-pandoc-connect.us-west-1.prod.public.atl-paas.net/create
Status: 500 Internal Server Error
Source: Network
Address: 52.52.48.214:443

I am logged in using Okta.

Any ideas?

Thanks in advance!

Hes Siemelink

[Hes Siemelink]

Thanks for the link!

It would be nice to have a note and this link on the Universal Importer for Confluence page to save some head-scratching.

Kind regards,

Hes Siemelink

[Nar Kumar C_ - Narva Software]

Hi @Hes Siemelink 

That plugin is not maintained. We have built a replacement add-on: All-in-one File Importer for Confluence It supports all the file formats that Universal Importer supported.

Please give it a try and give us feedback if you see any issues. You can install from here:

https://marketplace.atlassian.com/apps/1221333/all-in-one-file-importer-for-confluence