Web Browser not responding to Stash

[Mark Hibbert]

I have just installed Stash with a view to trialling the use with Jira and Git. I have installed it as a Windows Service on a Windows Server 2008 R2 box as per the install instructions ... the service has started successfully. However, when I try to access the URl (http://localhost:7990) it just hangs forever. When I check the log it has the following:

2012-08-07 13:50:16,161 INFO main c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory E: Stash for 2576@UK-JR-01

2012-08-07 13:50:22,198 INFO main c.a.s.i.h.ExtendedAnnotationSessionFactoryBean Building new Hibernate SessionFactory

2012-08-07 13:50:28,360 WARN main c.a.s.i.license.LicenseServiceImpl No license has been configured.

2012-08-07 13:50:33,836 INFO main c.a.s.i.server.ApplicationInfoLogger Starting Stash 1.2.0 (cf5bc63d65 built on Tue Aug 07 14:02:36 BST 2012)

2012-08-07 13:50:33,836 INFO main c.a.s.i.server.ApplicationInfoLogger JVM: Sun Microsystems Inc. Java HotSpot(TM) Client VM 1.6.0_33-b05

2012-08-07 13:50:45,005 INFO Spring executor 3 c.a.stash.ssh.server.SshServer Starting SSH server on port 7999...

2012-08-07 13:50:45,083 INFO Spring executor 3 c.a.stash.ssh.server.SshServer Started SSH server successfully.

2012-08-07 13:50:46,440 INFO main c.a.s.i.scm.PluginScmClientProvider Stash is using git.exe version 1.7.11

2012-08-07 13:50:50,387 ERROR main c.a.j.s.w.s.JohnsonDispatcherServlet SpringMVC dispatcher spring-mvc could not be started

java.lang.OutOfMemoryError: PermGen space

at java.lang.ClassLoader.defineClass1(Native Method) ~ na:1.6.0_33

at java.lang.ClassLoader.defineClassCond(Unknown Source) ~ na:1.6.0_33

at java.lang.ClassLoader.defineClass(Unknown Source) ~ na:1.6.0_33

at java.security.SecureClassLoader.defineClass(Unknown Source) ~ na:1.6.0_33

at org.apache.catalina.loader.WebappClassLoader.findClassInternal(WebappClassLoader.java:2818) ~ catalina.jar:6.0.32

at org.apache.catalina.loader.WebappClassLoader.findClass(WebappClassLoader.java:1159) ~ catalina.jar:6.0.32

at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1647) ~ catalina.jar:6.0.32

at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1526) ~ catalina.jar:6.0.32

at org.springframework.util.ClassUtils.forName(ClassUtils.java:258) ~ spring-core-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.beans.factory.support.AbstractBeanDefinition.resolveBeanClass(AbstractBeanDefinition.java:417) ~ spring-beans-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.beans.factory.support.AbstractBeanFactory.doResolveBeanClass(AbstractBeanFactory.java:1283) ~ spring-beans-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.beans.factory.support.AbstractBeanFactory.resolveBeanClass(AbstractBeanFactory.java:1254) ~ spring-beans-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.predictBeanType(AbstractAutowireCapableBeanFactory.java:576) ~ spring-beans-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.beans.factory.support.AbstractBeanFactory.isFactoryBean(AbstractBeanFactory.java:1331) ~ spring-beans-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanNamesForType(DefaultListableBeanFactory.java:317) ~ spring-beans-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeansOfType(DefaultListableBeanFactory.java:396) ~ spring-beans-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.context.support.AbstractApplicationContext.invokeBeanFactoryPostProcessors(AbstractApplicationContext.java:612) ~ spring-context-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:446) ~ spring-context-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.web.servlet.FrameworkServlet.configureAndRefreshWebApplicationContext(FrameworkServlet.java:631) ~ spring-webmvc-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.web.servlet.FrameworkServlet.createWebApplicationContext(FrameworkServlet.java:588) ~ spring-webmvc-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.web.servlet.FrameworkServlet.createWebApplicationContext(FrameworkServlet.java:645) ~ spring-webmvc-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.web.servlet.FrameworkServlet.initWebApplicationContext(FrameworkServlet.java:508) ~ spring-webmvc-3.1.1.RELEASE.jar:3.1.1.RELEASE

at com.atlassian.johnson.spring.web.servlet.JohnsonDispatcherServlet.initWebApplicationContext(JohnsonDispatcherServlet.java:115) ~ atlassian-johnson-spring-2.0.0.jar:na

at org.springframework.web.servlet.FrameworkServlet.initServletBean(FrameworkServlet.java:449) ~ spring-webmvc-3.1.1.RELEASE.jar:3.1.1.RELEASE

at org.springframework.web.servlet.HttpServletBean.init(HttpServletBean.java:133) ~ spring-webmvc-3.1.1.RELEASE.jar:3.1.1.RELEASE

at javax.servlet.GenericServlet.init(GenericServlet.java:212) ~ servlet-api.jar:2.5.MR2

at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173) ~ catalina.jar:6.0.32

at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993) ~ catalina.jar:6.0.32

at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4420) ~ catalina.jar:6.0.32

at org.apache.catalina.core.StandardContext.start(StandardContext.java:4733) ~ catalina.jar:6.0.32

at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) ~ catalina.jar:6.0.32

at org.apache.catalina.core.StandardHost.start(StandardHost.java:840) ~ catalina.jar:6.0.32

[rverschoor · Accepted solution]

This is the problem:

java.lang.OutOfMemoryError: PermGen space

You will have to increase the PermGen size of your JVM.
This can be done by editing bin/setenv.bat (for Windows) or setenv.sh (for Linux).
Search for

STASH_MAX_PERM_SIZE=256m

and change it to

STASH_MAX_PERM_SIZE=512m

Then try to start Stash again.

[Mark Hibbert]

I have tried setting this to 512m and even 1024m ... but I still get the same error.

[Mark Hibbert]

How can you determine if setting has been accepted, when I run the setenv, it just prints out the file contents ... maybe I am doing this bit wrong?

[rverschoor]

You should not run setenv.bat directly.
Just start Stash as usual, by running start-stash.bat.
This batch file will call other batch files, and setenv.bat will also be executed.

You can check in a running Stash what the settings are by going to Administration > Support > Atlassian Support Tools > System Information > Environment Variables.
The JAVA_OPTS setting should show "-XX:MaxPermSize=512m" (and the other settings).

[Douglas Fabretti]

Hi Mark.

Thank you for the update.

Please let us know if you need anything else :).

[Douglas Fabretti]

Hello Mark.

You can check that by doing the following:

Go to Administration > Support > Atlassian Support Tools

Click on System Information > Environment Variables > Check the <label for="JAVA_OPTS">JAVA_OPTS</label> and verify if the new value is indeed working.

PS: After doing Rene's suggestion remember to restart Stash.

Cheers,

Douglas Fabretti
Atlassian Support

[Mark Hibbert]

I reinstalled and checked everything from scratch ... it now works.