When creating a Jira from Salesforce, how are the fields that display chosen?

[Robert G. Nadon]

Hi Community,

I have what I believe to be a simple question that I just cannot find an answer for.   When creating a Jira from a salesforce issue with the Jira server to salesforce connector it pops up a menu to select the project and issue type.  Great.  Then another menu appears with various Jira fields that need to be filled out for the Jira issue.  Is the fields listed configurable?  Where does it get the list of fields to be displayed?

Thanks a ton!

Robert

[Kevin Lew [ServiceRocket]]

Hello @Robert G. Nadon

Then another menu appears with various Jira fields that need to be filled out for the Jira issue.

Are those Required fields in Jira? For your information, if you have enabled the Validate Jira issue required fields setting in your mapping settings, the connector will ask the user to fill in the required field if the required field is not mapped (Inbound).