When: "ABC" If: "ABC" Then: "ABC" - Missing the "if" and "Then"

[Nachumi E]

Hello, Very strange issue, I see on the images from Automation for Jira that it's suppose to have:

• WHEN
• IF
• THEN

For Eg (What i am trying to achive:

• When: Issue transitioned
  Rule is run when an issue is transitioned through its workflow.
  • If: Parent matches
    status = "TO DO"
    • And: Some Sub-tasks match
      status = "Done"
•  Then:
  
  • For Parent
    Transition the issue to
    In-Progress

But, When i set it up it won't work and also it displays it very strange - it only shows "When" > "And" - It won't show the "If" or the "Then" :

[Nick Menere]

Hi Dxmitry,

There is a bug around the labelling of the items in the side bar  so this should actually read:

• "When" issue is transitioned
• "If" parent matches JQL
• "And" some subtasks match
• "Then" for the parent
  • Transition the issue

This is a labelling issue but functionally it should still work. BUT...

The rule is actually misconfigured as an issue can't have both a parent and sub-tasks. You have 2 conditions, the first checks that a parent of the issue that transitioned matches a JQL, and the second that checks if the sub-tasks of the issue transition match a JQL.

Both of these can't be true and the rule will always not execute beyond the conditions.

I think what you need to do to fix the rule is delete the "Parent matches" condition and add a "Jql condition" just before the Transition action that checks that the issue matches - status = "TO DO"

Hope that helps,

Cheers,

Nick Menere [Code Barrel]

Automation for Jira