Why is license warning showing up for "CCC Reorder Workflow Transitions" although valid license is installed?

[mdgadmin]

We just purchased a commercial 50user license and entered the license key successfully - plugin page also says so.

However on the configuration page I get the license warning and have no possibility to save the changes made.

We already re-installed the plugin. But the issue remained.

Thanks for any suggestions!

[William Crighton [CCC] · Accepted solution]

Tobias,

Did our last release of TRX resolve the issue for you?

Thanks,

-wc

[William Crighton [CCC]]

Tobias,

Very sorry that you're having an issue with the plugin and not only that but it's an issue that's almost a month old.

The best way to request support is via our OnDemand project dedicated to this plugin located here:

https://capitalplugins.atlassian.net/browse/TRX

If you cannot create an issue just create an account first and then you'll be able to create issues.

If that's not acceptable just comment here on how you'd like to get support.

Thanks,

-wc

[mdgadmin]

Yes, thank you! Works fine now!

Tobias