Workflow mapping problem with IssueSYNC

[Nicole nic_wie]

I've a problem with the IssueSYNC configuration. How should i configure the workflows. I get no incoming transition code and when i enter an outgoing transition code i get the error message that object select2 isn't found.

What must i change in my workflows?

Thanks in advance

Nicole

[Marcin_Kokoszka]

You just need to specify which transitions you would like to sync (provide outgoing code). Then in remote Jira instance just get this code and map  it to local transition. 

The flow is:

1. transition is being made by user
2. outgoing code provided for this transition is being sent to remote Jira
3. remote Jira receives the code and searches for local transition matched to the code
4. remote Jira invokes the transition

If you have some questions you can also contact us through our customer portal https://deviniti.atlassian.net/servicedesk/customer/portal/1