Zephyr import error: customfield_10521":"string expected at index 0"

[Deepak Bansal]

This is while trying to import a custom label field. I am using xls. What could be the reason?

[Bibek Behera]

Hello Deepak,

Could you please provide a screens shot of the error you are getting and a simple .xls file that you are trying to import so that we can reproduce the same and get back to you with the solution.

In the mean time I would like you to go through the following URL that can help you.

http://www.youtube.com/watch?v=y5pCg5lSrBk

https://bitbucket.org/zfjdeveloper/zfj-importer

Thank you,

Regards,

Bibek Behera.

[Deepak Bansal]

I don't see a way to attach the xls file here. Error I've already mentioned.

[Bibek Behera]

Hello Deepak, For further assistance please open a service request by sending us an email to support(at)getzephyr.com so that we can get the input from your end and resolve this at the earliest. Thank you. Best Regards, Bibek

[EJ Victoria]

Same error with us:

Tue Oct 21 15:16:50 SGT 2014 file:///D:/DLs/new15.xls normalization success..!
Tue Oct 21 15:16:53 SGT 2014 Unable to add testcase ending at rowNumber - 1. Error:Unexpected response code: 400
{"errorMessages":[],"errors":{"customfield_10180":"string expected at index 0"}}
Tue Oct 21 15:16:53 SGT 2014 new15.xls imported successfully..!

value of cell is: mail,cra

customfield is label type