automate asset management in service desk

[Volker Albrich]

Hi, how exactly do I do this here:  https://riada.se/automate-asset-management-in-your-service-desk/

- Scheme structure?

- Attributes?

- and so on...?

Sorry, but I'm completly new

[Alexander Sundström]

Hi Volker,

There is no example schema to download from this example, it's just an demonstration of what can be done using Insight together with the service desk.

What you can do is to follow the Insight 101 that is available in our documentation at https://documentation.riada.se/insight/latest/insight-101

Using the steps, you will in the end create custom fields and add them to the service desk.

There is also plenty of documentation available there where you can learn more about Insight.

Best Regards
Alexander