embedding a link to the ticket in an automated email

[stephen.abiero]

How can I embed a link to the ticket in an automated email which is sent upon a trigger

[John Funk · Accepted solution]

Hi Stephen,

You can use this to show the summary of the issue and it will be a hyperlink. 

<a href="{{issue.toUrl}}">{{issue.summary}}</a>

[Hana Kučerová]

Thank you, @John Funk , I didn't know about this possibility.

[John Funk]

:-)   I use that one A LOT!

[Hana Kučerová]

Hi @stephen.abiero ,

please, which functionality / application is used for creating email? Is it OOB functionality, automation for Jira, something else? Thank you!

[stephen.abiero]

@Hana Kučerová its actually automation for jira

[Hana Kučerová]

Hi @stephen.abiero ,

thank you.

Last time, I needed this thing, I used something like this in the email content:

<a href="https://www.myjira.com/browse/{{issue.key}}">{{issue.summary}}</a>

It is not very nice, but I didn't find any smart value or variable for Jira URL.