Message banner saying I can turn the new nav appears, but settings new features is empty

[ヴァリエンテ フロリアン_Florian Valiente_]

Starting today, the message below is appearing on our confluence.

> The new navigation is now available and will be automatically turned on in the coming weeks. Turn it on for your team now or start with just yourself. Go to settings

But clicking on the link just opens a blank New Features page

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Is there anything else I need to turn on to have the new features appear?

[Dougie]

I am also getting this same behaviour.

[Roberto Ialino]

I will open a bug also because we are in premium and the rollout should be on June/July.

[Alfonso Leiva]

Fun fact. I asked our point of contact in Atlassian and I was told Jira Premium, at least, had a date for April 14th.

[Grant Olson]

Thank you Roberto.

[Roberto Ialino]

@Alfonso LeivaI'm a bit confused about dates. Also, the post with all the dates here in the community is no longer visible: https://community.atlassian.com/forums/Navigation-Refresh-articles/When-is-the-new-Navigation-UI-2025-edition-rolling-out/ba-p/2966071?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_article&utm_content=topic

[Alfonso Leiva]

@Roberto Ialino I totally understand.

After I saw the post referring to the webinar, I reached out to our point of contact.

The link to the webinar is this https://webinars.atlassian.com/atlassian/Unpacking-the-new-Atlassian-global-navigation-experience-US?bmid=923d279ba1e5&bmid_type=member

But even though that's the info there, I was told that the date for Jira Premium was April 14th.

So... let's hope there is more communication about this.

[Roberto Ialino]

Thanks @Alfonso Leiva 

[Darryl Lee]

Hey y'all. @Varsha Patel from Atlassian posted a new timeline (which hrm, actually says "Early May" for Premium) just yesterday, but in the Jira forums:

• Jira’s fresh look and navigation 

I'm encouraging her to also post it here in this forum, since many of the EAP and Beta testers are following this group.

[Hans Polder _Devoteam_]

Yes, I'm seeing the same behavior. I'll also raise it with Atlassian to get some attention for it!

I only see it in Confluence though, not in Jira.

I tested it on both Sandbox and Production, and I'm seeing the same notification bar (and empty 'New Features' page as you reported @ヴァリエンテ フロリアン_Florian Valiente_ 

[michelle_bachmann]

I am seeing this banner in Confluence this morning, too. We have a standard license. I wasn't expecting Confluence to change navigation before Jira. I haven't prepared my teams for this yet. 

In the new features section, there is nothing to try. 

[Hans Polder _Devoteam_]

Hi Michelle,

According to some replies here it seems that rollout will not happen per product, but for all your products at the same time. And, rollout will follow your highest tiered product (so, if you have a Premium license, it won't go before June/July.

[Crystl Zapata]

Same here. 

[Abhinav Singh]

Hey everyone, Abhinav here from the Navigation team in Confluence!

Looks like we got a little too excited and accidentally jumped the gun with that banner. We're on it and fixing it as we speak.

Stay tuned—next week, we'll officially share details about the new navigation availability, along with our rollout strategy, in a community post.

Apologies for the confusion, and thanks for your patience!

[Roberto Ialino]

Hi all, here is the answer from Atlassian regarding the bug I reported to them for the banner (which has already been removed from our instance), along with the new dates:

I want to inform you that the banner was rolled out prematurely in error and will soon be removed. You can see the internal team's update below:

Firstly, customers with Premium and Enterprise accounts will not receive the Confluence new navigation update in their instances before April 15, 2025. They will have the option to opt in earlier should they choose.

Secondly, a fix has been placed in the queue to remove the banner completely that will roll out (~6hrs).

Apologies for any confusion this caused you or your users.