Anonymous users to VIEW questions

[Tushar Goswami]

I do realise that we cannot have anonymous users post questions or answers. 

Can we have anonymous users at least VIEW the questions and answers?

[Diego]

Hello @Tushar Goswami !

You are right to expect this from our plugin, Questions for Confluence. There are two different ways for us to set this kind of permission. It is due to the fact that Confluence Cloud and Confluence Self-hosted work in a different way each.

Before diving into permissions and setting for the questions, we need to first enable anonymous access on both platforms. Here is some documentation for that:

• [Confluence Server] Setting up public access
• [Confluence Cloud] Setting up public access

For Confluence Server, you are able to specifically set permissions for questions. Looking at our documentation provides the steps to set them:

• [Confluence Server] Permissions – Allow anonymous users to view questions

Tushar, please keep in mind that space permissions still apply when questions are created within a specific space in Confluence server. Users can only see the questions created there if they have enough permissions to do so. Meaning that you will need to activate anonymous access to spaces in which you need to create public-facing questions.

For Confluence Cloud, however, permissions behave a little bit differently. Permissions for questions are attached directly to spaces where they are created into or to the specific space that is created as soon as you install the plugin. The space name is Questions for Confluence. If you want to set anonymous access to all questions that are created without a specific space as a parent, you need to set the Questions for Confluence space permissions. Here is more detail on this matter:

• [Confluence Cloud] Permissions

Here is a little more detail on permissions for both Confluence server and Cloud:

• [Confluence Server] Global permissions overview
• [Confluence Server] Space permissions overview
• [Confluence Server] Permissions and restrictions
• [Confluence Cloud] Global permissions overview
• [Confluence Cloud] Space permissions overview
• [Confluence Cloud] Permissions and restrictions

The short answer is: Yes, we can set anonymous access to Questions for Confluence. It is all a matter of setting the permissions for the correct spaces and plugins.

Hope this serves as some guidance for your problem, Tushar!