User Count in Questions for Confluence

[Allison Beaudry]

Hi,

We just added the Questions for Confluence cloud add-on.

My question is this: is it possible to remove registered users from accessing Questions for Confluence while maintaining their access to our other Confluence Spaces? I know that we could alter their permissions to restrict access, but wouldn't we still be charged the $2.50 per user rate?

Thanks,

Allison

[Nic Brough -Adaptavist-]

No.  The app licence system simply needs a licence for the app to be at the same level or higher than the main application level.

[Allison Beaudry]

So, to be clear, when a user is added to our main Confluence space, they are automatically added to our Questions for Confluence Space?

[Nic Brough -Adaptavist-]

Not necessarily, it depends on what your permissions are.

Anyone who logs in is a member of one or more groups.  If your Questions space names a user or, more importantly, a group, to have access, then yes, they may get it "automatically".

For example, it's not uncommon to have a group called "confluence users".  That group has the global permission  "can use Confluence".  The more open spaces will often have "can use this space: group: confluence users".  So when you add someone who can get into Confluence, they automatically get access to those spaces, because they're in "confluence users"

[Allison Beaudry]

So, if the permission is set for them to not have access as a group, would we still be charged the $2.50 subscription fee per user?

[Nic Brough -Adaptavist-]

Yes, because you've got an X-number-of-users Confluence licence and the app licence needs to match it.

[Allison Beaudry]

Ok, thanks!