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New to Jira Software. Need advice.

Vincent
Contributor
March 1, 2024

Hello everyone. I am new to Jira and currently evaluating the product. I created a new free account and while I was testing creating Projects and issues, I realised I could see other people project which is not from my company. Any reason why is this ? Furthermore, I am not the admin even thought i thought I am as I am the only user. Projects1.JPG

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John Funk
Community Champion
March 1, 2024

Hi Vincent - Welcome to the Atlassian Community!

Are you saying you created a new free instance of Jira. And that's the one you are signed into? And you did not invite the other users you see as Team Leads in your image? And you did not create those Projects? 

Are you sure you are in the instance you created? 

Vincent
Contributor
March 1, 2024

Yup, that is correct. The yellow one is the one I created. The rest doest not belong to me. This is the only page was brought to me when i login. When i created my free account, i use my company m365to login.Projects2.JPG

Projects3.JPG

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Sebastian Krzewiński
Community Champion
March 1, 2024

Hi @Vincent 

 

If on your Jira instance are you able to see projects that shouldn't be there you need to contact with Atlassian support (https://support.atlassian.com). Looks like security bug.

 

Based on your description it looks like you create new account on existing site and there is more users.

 

Regards,

Seba

Vincent
Contributor
March 1, 2024

Thank you. I will do that.

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Nic Brough -Adaptavist-
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 1, 2024

Welcome to the Atlassian Community!

This just means that your admins have allowed you to see these projects.  It's probably by default, Jira's default project permissions include "any logged in user can see this"

Raul Pelaez _TecnoFor - Marketplace Partner_
Atlassian Partner
March 1, 2024

Use different Permission schemes for the projects and restricte the Browse Project permission

Regards

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