Hey all!
Long time reader, first time poster.
All the documentation for JSM indicates that "knowledge base articles" can be displayed in the help center... it doesn't, however, appear to clarify what "articles" includes.
From what I can tell it only includes pages... but hoping for clarification!
e.g. if I have a database with a line item that matches the search is that included? blog posts? white boards? etc.
Hey @Mark Higgins - appreciate your response!
Your assumption is correct, "articles" do appear. My question is what does JSM consider an "article" when it's connected to Confluence?
Pages certainly show up, but I can't seem to get Blogs, Databases, Links or Whiteboards to appear.
For example "github" appears in a database I've got, but fails to appear in the search, while other terms (e.g. "jayquill") appear in pages and in the search.
Selfishly I'd love for database entries to be included, but just need confirmation they don't (e.g. that I'm not doing something wrong :D )
Hi @Robert Hean
Ah, yes, at the moment, Articles are just 'pages', to the best of my knowledge.
Cheers
Mark
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