Opsgenie Migration Office Hours

[#1]

Hey Community -

We're hosting monthly Office Hours on Opsgenie migration to Jira Service Management or Compass! Join our support and product teams to discuss the migration process and get your questions answered live.

As you’ve probably already seen, we’ve been curating resources for our current Opsgenie customers to aide with migrations & keeping existing features by migrating to Jira Service Management or Compass by the cut-off date of April 2027.

As part of our commitment to support you during this transition, the Opsgenie support and product teams will host monthly drop-in office hours live via Zoom on the first Tuesday and first Thursday of each month! We hope for good attendance to expand sessions and include more time zones.
Check out our Support Bar landing page, where you can view & register for all upcoming sessions.

Important: you must register for individual sessions in order to receive the zoom link & calendar invite.
If you know what date you’d like to attend, simply click the direct link below:

First Tuesdays - 10am EDT	First Thursdays - 6PM EDT
June 03 recording  follow up July 01 recording follow up Aug 05 Sept 02 Oct 07 Nov 04 Dec 02	June 05 recording  July 03 Aug 07 Sept 04 Oct 02 Nov 06 Dec 04

These open-ended sessions allow anyone to ask our technical support and product teams questions about Opsgenie migration to Jira Service Management or Compass. Whether you are new to or experienced with Opsgenie, we are here to assist you with your migration.

What to expect at office hours 

A few words about logistics: 

• Questions will be answered on a first come, first serve basis. 

• We will not spend more than 10 min on each question.

• If you have questions you want answered, please comment them on this post so we can prepare.

• When you get to the Zoom room, please type your question into the chat and we will get to the questions in the order in which they are received. 

• If we run out of time and there are any unanswered questions, we will answer them in a roundup Community post to follow.

• You are welcome to attend multiple office hours.

• We know our Community members are accustomed to contributing to a relevant, polite and constructive conversation, so please respect the same code of conduct in these sessions.

Feel free to bring your questions around:

• Functionalities available in Jira Service Management and Compass

• The migration process to Jira Service Management or Compass

• Your site's recommended migration path

• Upcoming milestones for Opsgenie customers

...Or any other questions you have around the migration process.

Excited? We are too! We can’t wait to meet you, so set yourself a reminder and we’ll see you at Office Hours!

Join our Community Group to be in the loop & get your questions answered in our Forum Q&A

[Andrea Robbins]

Registered for June 5th - hoping to go through our runbook with you all. Thanks!