Confluence Org Admin left the company and does not give any permission

[Tony Chen]

As my title states, our original Org Admin has left the company, and unfortunately, there is no way for us to retrieve the account through our IT team.

I came across a similar question in this community post:
https://community.atlassian.com/forums/Questions/How-do-I-remove-an-organization-admin/qaq-p/1140954

According to the instructions there, it seems I need to raise my question here so that Support can create a ticket on our behalf:

"If you are a user without admin permission and the only site and org admin left the company, please create a new question here in the community so we can create a ticket on your behalf."

For your reference, I also attempted to raise a ticket through the support website (https://support.atlassian.com/contact/#/) by selecting "Security Concerns". Initially, I tried "Account Login and Email Issue", but it appears that only admins are allowed to raise a ticket under that category.

If possible, could you please help initiate a support ticket so that Confluence Org Admin rights can be transferred to my account?

Thank you very much for your assistance.

[Tony Chen · Accepted solution]

I'm sorry, it seems that I submitted my question under the wrong category. I've raised another question in the Confluence categories.
https://community.atlassian.com/forums/Confluence-questions/Confluence-Org-Admin-left-the-company-and-need-right/qaq-p/3122762#M349087