I'm trying to add an email domain from admin for Jira Service management.
I have copied the name in the Host Record field and Record Value to the Points to field on my websites DNS record. But the DNS record won't verify.
for example it is setup as
atlassian-bounces.mydomain.com bounces.mail-us.atlassian.net TTL 1 Day
I was able to verify domain itself with no issue. But I can't get the email domains to work.
I did notice that when the "Record value" field that it had a "." at the end that my domain host said was invalid. i.e "bounces.mail-us.atlassian.net."
Any help would be appreciated.
UPDATE: Made some progress only the TXT record for the email domain is not verifying now.
This is strange as the txt record for the domain verification for Jira worked without issue.
Was finally able to get this to resolve. Had to completely delete and remake TXT record and had a VERY long (several hours) propagation delay.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.