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How do i change our product key for Atlassian Guard on our cloud instance.

Craig Macdonald
Craig Macdonald
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October 11, 2024

The instructions we received from Atlassian only show how to do this on the data centre instance and is not applicable to us

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Samuel Gatica _ServiceRocket_
Samuel Gatica _ServiceRocket_
Community Champion
October 11, 2024

Hi @Craig Macdonald 

Welcome to the community!

In Cloud, all your products will be listed in the Atlassian Administration Console.

If you want to renew a product go to the Billing section.

Best regards

Sam

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Craig Macdonald
Craig Macdonald
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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October 11, 2024

Thanks for the quick response.  Would you by chance have any direct documentation on how to change a product key?  The info we got from Atlassian support doesn't seem to match what we are seeing

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Samuel Gatica _ServiceRocket_
Samuel Gatica _ServiceRocket_
Community Champion
October 11, 2024

Hi @Craig Macdonald 

Check this documentation Manage your subscription for Standard and Premium plans 

 

Best regards

Sam

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