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Issue with email verification

paudet93
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January 29, 2023

My organization disactivated my account and after reactivation I don't receive any email from atlassian. This include email validation. The email is philippe.audetfortin@actualisation.com and we use outlook. 

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Harald Seyr
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January 29, 2023

Hi @paudet93 

maybe Unsuppress invitation emails with one click - Atlassian Community helps. This is a new feature that just was released by Atlassian. However, it requires some admin from you organisation to act.

Regards,

Harald

paudet93
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February 5, 2023

Hi Harald,

Unfortunatly the email in questions is the admin. Can one member of your team do it?

Thanks in advance.

Harald Seyr
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February 5, 2023

@paudet93 : We here in the community have no access to atlassian internals, so please contact support as suggested by @m93 

CurtisLuxmari
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January 4, 2024

It seems like you're facing some email verification issues after your organization reactivated your account. This can be frustrating, especially when it comes to essential emails like validation from Atlassian.To address this, you might want to consider using reliable Email Checker Tools. These tools can help you diagnose and resolve email-related problems, including validation and deliverability issues.Sometimes, reactivation processes can lead to email configuration problems, but with the right tools and support, you should be able to get everything back on track swiftly.

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m93
Contributor
January 29, 2023

Hi @paudet93

 

This is case for https://support.atlassian.com - your Organizatin admin can reach page and align on issue.

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