we need to know the SEN associate with the atlassian access account
Hi,
SEN can be needed so the Atlassian partner is able to have the quote created for their customer - along with the technical contact.
The technical / billing contact of your instance can find it in my.atlassian.com under Licenses tab, where you should find Atlassian Access along with SEN.
You don't need (or get) a SEN for Access. What are you trying to do that makes you think you need one?
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Hi;
We have a "gozendigital.atlassian.net cloud account which is used trial now. We would like to see our Atlassian Access SEN; however, we couldn't see it. Could you please share the Atlassian Access SEN for gozendigital.atlassian.net?
We would like to migrate from server to cloud structure, thus we need to reach Atlassian Access SEN. I am attaching a view below this e-mail, not showing any SEN number.
Our User name and registered e-mail address is sysaccfin@gozenholding.com
Our domain is gozendigital.atlassian.net
I appreciate any help you can provide.
Kind Regards.
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Er, see the previous answer?
Although that is specifically for Access rather than your site, it's the same answer - Cloud does not use SENs.
Why do you think you need it?
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Cloud products do have SENs for billing & quotes.
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After searching and looking everywhere I finally found where it is.
Requeriment: you need to be an Admin of Atlassian Admin.
Steps:
- Go to Billing tab
- Look for Atlassian Access, click on Manage Suscription
- On the left-side panel go to Billing Details
- Scroll down to Billing Contact and click on Manage Contact
Now you will be see the SEN- code and some other details. :)
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@Nicolás Figueroa Thank you for the description, saved me a lot of time!
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