How to disable Rovo

[VINCENT DUPONT]

Hello
How to disable Rovo chat and prevent users to play with  it?

Thank you
Vincent

[Hector Menchaca · Accepted solution]

Hello @VINCENT DUPONT ,

Welcome to the Atlassian Community!

As our official documentation mentions:

No, you can’t turn off Rovo. But you can deactivate AI in any of your apps.

Rovo Search and Studio are now part of the Atlassian platform and are always available and always on.

But don’t worry, this doesn’t mean you have to use AI. Organization admins can control what apps use AI (including Rovo AI features) by activating or deactivating AI in your apps. More on managing AI in your apps

Doc link: https://support.atlassian.com/organization-administration/docs/activate-or-deactivate-rovo-on-your-site/

[Tim Williams]

I find it bizarre that an AI feature is enabled by default with no means to disable it _fully_ when we are in the age of the AI Act and AI policies where we have to review and verify the legal terms and that feature abilities do not conflict with company policies.

It seems 'rushed' as a release (even though its gone through long enabling process and beta), and seems to care little for companies with mature AI policies & processes governing AI use.

[Sherry Nightingale]

Hi - I have noticed ROVO is turned on in my site but our Company hasn't approved it - it is also such a big thing that it needs to be rolled out properly with material to support users - it is going to be absolute chaos if people try to use it out of curiosity and the amount of queries that are going to come my way doesn't even bear thinking about.

Why do Atlassian do this? It should be an organisation / site choice whether to have a feature or not.

[Tim Williams]

Completely agree.

Atlassian, please rethink your strategy for such rollouts to include mature companies with policies that they must uphold. Enabled by default (and even worse with no ability to disable it) is not a correct strategy.

[Christopher Johnston]

We are healthcare and so haven't activated AI as it's not currently HIPAA compliant. And yet, today, I see Rovo is active and can't turn it off. (All other AI is deactivated.) This is very concerning.

[mmurray]

@Hector Menchaca   Not everything needs to be AI all the time. Please make disablement possible for Rovo. It's incredibly wasteful to have an ai summary everytime you just want to search for a confluence document.

[Hector Menchaca]

@mmurray we have opened a FR for that, please vote and comment on it:

• https://jira.atlassian.com/browse/ROVO-144

[Keith Wyland]

Here because i learned from my employer that Rovo cannot be disabled on Confluence search.

I find it annoying to have a big block of Content-Layout-Shifting, AI-generated text above all the document results that are actually valuable to my searching.

Plus, knowing that my document-content-specific keyword search terms are being fed to a resource-hungry LLM that wastefully spits back a guess at the definition of an acronym is upsetting. I didn't ask a question that needs an "Answer". I searched for keywords in documents.

Why would a feature like this NOT be opt-in. And why, at the very least, would such an intrusive feature not come along with a "Hide" or "Disable" button?