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How to disable Rovo

VINCENT DUPONT
Contributor
May 6, 2025

Hello
How to disable Rovo chat and prevent users to play with  it?

Thank you
Vincent

3 answers

1 accepted

1 vote
Answer accepted
Hector Menchaca
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2025

Hello @VINCENT DUPONT ,

Welcome to the Atlassian Community!

As our official documentation mentions:

No, you can’t turn off Rovo. But you can deactivate AI in any of your apps.

Rovo Search and Studio are now part of the Atlassian platform and are always available and always on.

But don’t worry, this doesn’t mean you have to use AI. Organization admins can control what apps use AI (including Rovo AI features) by activating or deactivating AI in your apps. More on managing AI in your apps

 

Doc link: https://support.atlassian.com/organization-administration/docs/activate-or-deactivate-rovo-on-your-site/

Tim Williams
Contributor
May 28, 2025

I find it bizarre that an AI feature is enabled by default with no means to disable it _fully_ when we are in the age of the AI Act and AI policies where we have to review and verify the legal terms and that feature abilities do not conflict with company policies.

It seems 'rushed' as a release (even though its gone through long enabling process and beta), and seems to care little for companies with mature AI policies & processes governing AI use.

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3 votes
Sherry Nightingale
Contributor
June 2, 2025

Hi - I have noticed ROVO is turned on in my site but our Company hasn't approved it - it is also such a big thing that it needs to be rolled out properly with material to support users - it is going to be absolute chaos if people try to use it out of curiosity and the amount of queries that are going to come my way doesn't even bear thinking about.

Why do Atlassian do this? It should be an organisation / site choice whether to have a feature or not.

Tim Williams
Contributor
June 2, 2025

Completely agree.

Atlassian, please rethink your strategy for such rollouts to include mature companies with policies that they must uphold. Enabled by default (and even worse with no ability to disable it) is not a correct strategy.

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Christopher Johnston
Contributor
June 6, 2025

We are healthcare and so haven't activated AI as it's not currently HIPAA compliant. And yet, today, I see Rovo is active and can't turn it off. (All other AI is deactivated.) This is very concerning.

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1 vote
mmurray
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June 9, 2025

@Hector Menchaca   Not everything needs to be AI all the time. Please make disablement possible for Rovo. It's incredibly wasteful to have an ai summary everytime you just want to search for a confluence document.

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