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【Help】After upgrading to the latest version 0.11.24, Rovo Dev Agents is not installed on this site

justinandradeqkb9609
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September 24, 2025

Web access occasionally prompts: Rovo Dev Agents is not installed on this site.
Rovo Dev Agents may not be installed on this site, or you might still be waiting on us to activate the product. Try again later, or read how to install Rovo Dev Agents.

It has clearly been activated, but after refreshing a few times, it returns to normal.

3 answers

0 votes
Johannes Fliß
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September 25, 2025

same for us too

0 votes
justinandradeqkb9609
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September 24, 2025

The issue appears to be fixed now. After multiple refreshes, the page loads correctly and shows the startup screen instead of the "Rovo Dev Agents is not installed on this site" error. I'll continue testing over the next few days to confirm it's fully resolved. Fingers crossed!

justinandradeqkb9609
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 24, 2025

The issue doesn't appear to be fully fixed. The error ("Rovo Dev Agents is not installed on this site") has recurred for me during later refresh attempts, confirming the issue is intermittent.

justinandradeqkb9609
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September 25, 2025

It was working fine just a few hours ago, but now the error "Rovo Dev is not activated on this site" appears again after just one or two refreshes.

Why is this happening?

0 votes
Eileen
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September 24, 2025

same

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