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error when i run

fan yang June 25, 2025

F:\rovo>acli.exe rovodev
2025-06-25 16:52:13.077 | ERROR | rovodev.common.dynamic_config:_get_config:109 - Failed to retrieve dynamic user config after multiple retries.

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Vitalii Rybka
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June 25, 2025

Hey fan yang,

That error suggests the Atlassian CLI (acli) can't retrieve your dynamic user config, which usually points to authentication or network connectivity issues.

Quick troubleshooting steps:

Check your auth:

  • Run acli auth list to see if you're properly authenticated
  • Try acli auth login to re-authenticate if needed

Network issues:

  • Check if you're behind a corporate firewall/proxy
  • Try running with --debug flag to see more detailed error info
  • Verify your internet connection to Atlassian services

Config cleanup:

  • Delete the local config cache (usually in your user profile/.acli folder)
  • Try running the command again to regenerate config

Alternative: Try running acli config show to see what configuration it's trying to load.

The "multiple retries" part suggests it's a connectivity issue rather than a config syntax problem.

Drop me a line if you're still stuck after trying these steps

fan yang June 30, 2025

Welcome to Rovo Dev (beta), Atlassian's AI coding agent.

Here are some quick tips:

• Ask Rovo Dev anything in your own words - from "explain this repo" to "add unit tests".
• Type "/" at any time to see available commands.
• Use CTRL+C to interrupt the agent during generation.
• Use /exit to quit.

Working in C:\Users\Administrator


╭─ Rovo Dev Agents is not installed on your site ──────────────────────────────────────────────────────────────────────╮
│ │
│ To use Rovo Dev CLI, your organization administrator needs to install Rovo Dev Agents. │
│ │
│ Visit https://www.atlassian.com/try/cloud/signup?bundle=devai to request access. │
│ │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯

╭──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────╮
│ To resume your session, restart Rovo Dev CLI with the --restore flag. │
╰───────────────────────────────────────────────────────────────────────────────────────────────────────


not work

fan yang June 30, 2025

✗ Error: unknown command "auth" for "acli"


Usage: atlassian_cli_rovodev.exe run [OPTIONS] [MESSAGE]...
Try 'atlassian_cli_rovodev.exe run --help' for help.
╭─ Error ──────────────────────────────────────────────────────────────────────────────────────────────────────────────╮
│ No such option: --debug │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
✗ Error: failed to execute the command

Dr Valeri Colon _Connect Centric_
Community Champion
July 5, 2025

@fan yang in the error message you received I see " Rovo Dev Agents is not installed on your site" this means Rovo Dev Agents hasn’t been added to your Jira or Confluence site. You'll need to ask your site admin to install it from the Atlassian Marketplace or enable it in admin settings. You’ll need site-level permissions to proceed. 

https://support.atlassian.com/rovo/docs/set-up-rovo-dev-agents/

0 votes
Dr Valeri Colon _Connect Centric_
Community Champion
June 30, 2025

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