Hey fan yang,
That error suggests the Atlassian CLI (acli) can't retrieve your dynamic user config, which usually points to authentication or network connectivity issues.
Quick troubleshooting steps:
Check your auth:
acli auth list
to see if you're properly authenticatedacli auth login
to re-authenticate if neededNetwork issues:
--debug
flag to see more detailed error infoConfig cleanup:
Alternative: Try running acli config show
to see what configuration it's trying to load.
The "multiple retries" part suggests it's a connectivity issue rather than a config syntax problem.
Drop me a line if you're still stuck after trying these steps
Welcome to Rovo Dev (beta), Atlassian's AI coding agent.
Here are some quick tips:
• Ask Rovo Dev anything in your own words - from "explain this repo" to "add unit tests".
• Type "/" at any time to see available commands.
• Use CTRL+C to interrupt the agent during generation.
• Use /exit to quit.
Working in C:\Users\Administrator
╭─ Rovo Dev Agents is not installed on your site ──────────────────────────────────────────────────────────────────────╮
│ │
│ To use Rovo Dev CLI, your organization administrator needs to install Rovo Dev Agents. │
│ │
│ Visit https://www.atlassian.com/try/cloud/signup?bundle=devai to request access. │
│ │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
╭──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────╮
│ To resume your session, restart Rovo Dev CLI with the --restore flag. │
╰───────────────────────────────────────────────────────────────────────────────────────────────────────
not work
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✗ Error: unknown command "auth" for "acli"
Usage: atlassian_cli_rovodev.exe run [OPTIONS] [MESSAGE]...
Try 'atlassian_cli_rovodev.exe run --help' for help.
╭─ Error ──────────────────────────────────────────────────────────────────────────────────────────────────────────────╮
│ No such option: --debug │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
✗ Error: failed to execute the command
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@fan yang in the error message you received I see " Rovo Dev Agents is not installed on your site" this means Rovo Dev Agents hasn’t been added to your Jira or Confluence site. You'll need to ask your site admin to install it from the Atlassian Marketplace or enable it in admin settings. You’ll need site-level permissions to proceed.
https://support.atlassian.com/rovo/docs/set-up-rovo-dev-agents/
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@fan yang welcome to the community!
This is another good question for https://community.atlassian.com/forums/Rovo-for-Software-Teams-Beta/gh-p/rovo-dev-ai-agents
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