Cannot clone repo from BitBucket directly to Sourcetree

[Marc Sanford]

When I try to clone directly from BitBucket into Sourcetree, I receive this error:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote 
Output: *URL*
Error: remote: You may not have access to this repository or it no longer exists in this workspace. If you think this repository exists and you have access, make sure you are authenticated.
fatal: Authentication failed for *URL*

We have tried everything suggested by the AI support bot.

I am able to clone using the Git command line.

[Sarp Egemen]

Hi @Marc Sanford ,

Could you try authenticating with your Bitbucket account that has access to the repository? In Sourcetree, go to Settings, then Accounts, and click Add.

Make sure the authentication type is set to OAuth. Click "Connect Account" and log in with your Bitbucket credentials.

Once you've done that, try cloning the repository again.

Let me know how it turns out.