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Delays and slowness with Pushing, Pulling and Fetching

Genmar Support
Genmar Support
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May 1, 2025

Hello, we are just having an issue with a user where they have reported their Sourcetree is extremely slow and their push, pull and fetch requests take 30+ seconds - we don't experience any errors or issues, just simply that its taken longer than usual.

 

We've tried reinstalling the software, disabling antivirus, general PC repairs - we also checked there are no CPU/Memory issues or temperature problems.

 

The user is on Sourcetree version 3.4.22. 

 

Can I provide any logs or information that could help? Any advice is appreciated.

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