New installation - Javascript load error

[Chris Jones]

Hi, please help with the following error.

Log in with Atlassian account JavaScript load error

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://common-admin-cdn.atlassian.com/atlassian-id/front-end/2.4.27

[minnsey · Accepted solution]

Hi

Sourcetree registration relies on a component that uses Internet Explorer under the hood.

Please check you can log into https://id.atlassian.com using Internet Explorer, if you have problems there our current best advice is as follows:

1. open Internet Explorer
2. open the Developer tools, f12
   1. set the Browser Mode 10
   2. set the Document Mode Standards
3. open Cog/Internet options
   1. ensure the following settings are enabled
   2. Misc/Access data sources across domains
   3. Misc/Allow META_REFRESH
   4. Scripting/Active Scripting

We continue to have this area under review.

[Chris Jones]

Hi Michael,

i installed IE11 and it worked out of the box. I couldn't see this as a system requirement in any of the documentation.

Now i just need to try and make our legacy business systems work with IE11... hopefully Enterprise Mode will help. FYI - we generally use two browser solutions, IE8 for legacy apps and latest Firefox for everything else (JIRA, Confluence...). Sorting all this out will delay our migration to JIRA s/w.

Glad to here you've got this under review, suggest you at least make Sourcetree browser neutral if it has to use a browser at all.

thanks,

Chris