Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I got the error 'Something went wrong while attempting to validate your credentials.

Abdul Rawoof
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 10, 2018

Hi,

I am getting the error  'Something went wrong while attempting to validate your credentials.

Attaching the image file.

atlassian.jpg

1 answer

0 votes
Kirubel Tesfaye
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 10, 2018

Hi @Abdul Rawoof,

 If you are using windows try the following steps

  1. Added *.atlassian.com to Trusted sites (Internet Properties > Security > Trusted sites > Sites)
  2. Edited the security settings (Custom Level) for Trusted sites to:
  • Enable Access data sources across domains (under Miscellaneous)
  • Enable Allow META REFRESH (under Miscellaneous)
  • Enable Active scripting (under Scripting)

Hope this helps!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events