SourceTree crashing on launch

[cyberpunkstudio]

I am currently using Source Tree. I am using Mac 10.11.6. I have BitBucket setup on SourceTree. It unexpectedly crashed last time when I used it. But now I can't launch this application anymore. 

When I reopen SourceTree I get the error message "The last time you opened Sourcetree, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?". Please see screenshot.

I tried clicking on both 'Don't Reopen' and 'Reopen' each option has the same outcome. The application just crashes as soon as it opens. I even tried to force quit and restart my Mac. 

[Rufina Tsoi]

Same here. Tried 2.7.4 and 2.7.2. Both crashes when it starts.

[Danny Ebbers]

Same here 2.7.4c

[Filip Andonovski]

I have even tried 2.6 and still get the same error. 

[raguirre-iar]

Same here....... 

[guy van bael]

same here.... yesterday everything was fine....

[benwellby]

Same here. This all started just after I updated to macOS 10.13.5 (High Sierra).

[Phuong Ho]

I just follow this topic and the issue has been resolved
https://community.atlassian.com/t5/Sourcetree-questions/How-do-I-do-a-full-uninstall/qaq-p/122267

[Kirk_Hemmen]

Same problem.  Very frustrating.

[prollective]

I also have the same issue after upgrading to the latest version today.

[brad]

Same Issue here. Log attached:

(note I'm still on 10.13.4 instead of 10.13.5 and it still crashes)

https://pastebin.com/jxwZpYsj

[Gustavo Severo]

I'm having the same issue in a MacBook with the High Sierra.

[Kyle Bannon]

I have the same issue. 

[Phuong Ho]

i also got this issue. How do i resolve?

[Patrik Figura]

I removed content from /Users/{USER_NAME}/Library/Application Support/SourceTree and then I installed a new version. Looks like it's working. 

[guy van bael]

yes, but that means you lose all your bookmarks. Have you tried adding bookmarks. After a few, it just starts crashing again

[Phuong Ho]

i just try, nothing happen

[Patrik Figura]

I added GitHub project works fine (pulling, pushing, etc.), are u adding Bitbucket project? I think the problem is with @STAuth-bitbucket.org file

[raguirre-iar]

I tried this:

https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html

and continues crashing right after click Clone any repo i have in Bitbucket....

[Filip Andonovski]

I also have the same issue. Were you able to fix it?

[Manju]

Can you please submit a ticket on https://jira.atlassian.com/browse/SRCTREE and include crash logs from your mac?

Crash logs are found at ~/Library/Logs/Diagnostic Reports/ with names starting with format SourceTree<time_stamp>.crash

[cyberpunkstudio]

Hi,

This has been raised as a new ticket: #SRCTREE-5370

Thanks

Steven 

[Manju]

Can you update to version 2.7.1 and see if it helps?
If it crashes, please attach the crash logs to the ticket and we will investigate this.

Thanks!

[cyberpunkstudio]

Yes I already tried this. I deleted SourceTree and re-downloaded the latest version and the same problem occurred. The logs you see attached to that ticket is the latest version of SourceTree.