Why do SourceTree prompt for user git when using SSH

[tkhduracell]

I'm using SourceTree with my native system Git, that have all SSH keys setup. Running git push / git pull from the terminal works fine, but using the SourceTree buttons it prompts for a git user.
My question is really how to get this working...

Screenshot 2015-04-01 10.42.22.png

filip➜~/GitMigration/test(master)» git remote -v

origin git@git.company.com:main/devops.git (fetch)

origin git@git.company.com:main/devops.git (push)

Pushing from terminal

filip➜~/GitMigration/test(master)» git push

 Counting objects: 6, done.

Delta compression using up to 4 threads.

Compressing objects: 100% (5/5), done.

Writing objects: 100% (6/6), 943 bytes | 0 bytes/s, done.

Total 6 (delta 0), reused 0 (delta 0)

To git@git.company.com:devops/devops.git

   27d45ef..f834554  master -> master

filip➜~/GitMigration/test(master)» which git
/usr/local/bin/git

Pushing from Sourectree

It prompts for the git user password, I press cancel trice:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree push -v --tags origin refs/heads/master:refs/heads/master 
Pushing to git@git.company.com:main/devops.git
2015-04-01 10:58:28.811 SourceTreeLogin[1133:2214511] Error (internetKeychainItemForServer:withUsername:path:port:protocol:) - The specified item could not be found in the keychain.
User cancelled password prompt.2015-04-01 10:58:30.580 SourceTreeLogin[1133:2214511] User cancelled password prompt.
Permission denied, please try again.
2015-04-01 10:58:30.656 SourceTreeLogin[1134:2214552] Error (internetKeychainItemForServer:withUsername:path:port:protocol:) - The specified item could not be found in the keychain.
User cancelled password prompt.2015-04-01 10:58:32.450 SourceTreeLogin[1134:2214552] User cancelled password prompt.
Permission denied, please try again.
2015-04-01 10:58:32.510 SourceTreeLogin[1146:2214673] Error (internetKeychainItemForServer:withUsername:path:port:protocol:) - The specified item could not be found in the keychain.
User cancelled password prompt.2015-04-01 10:58:33.601 SourceTreeLogin[1146:2214673] User cancelled password prompt.
Permission denied (publickey,password).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.
Completed with errors, see above

Versions

git version 2.3.2
OpenSSH_6.2p2, OSSLShim 0.9.8r 8 Dec 2011
SourceTree version 2.0.5.2 (2.0.5.2)

[Gabriel Cook]

I had a similar issue and needed to provide my password for my SSH key (id_rsa). The prompt was not clear for me, but that did resolve it.

[Grant Kemp]

Basically Source tree has a major problem processing accounts if you have 2 factor or use things like app passwords  I logged a question previously - and was told how to to use app passwords - but the problem is that Sourcetree is has a major bug which they aren't fixing. 

I am moving to an alternative git client till they add proper support for 2 factor or improve their implementation to remember passwords.

[tkhduracell]

I've tried with this configuration, but it still prompts for git user
filip➜~/GitMigration/devops(master)» git remote -v

origin ssh://git@git.company.com:main/devops.git (fetch)

origin ssh://git@git.company.com:main/devops.git (push)

If I use this:

filip➜~/GitMigration/devops(master)» git remote -v

origin ssh://git.company.com:main/devops.git (fetch)

origin ssh://git.company.com:main/devops.git (push)

We use GitLab, and it explicitly tell me to use:
git@git.company.com:main/devops.git

[Tim Crall]

 I always use git@ when doing SSH.  Have you tried putting ssh:// into the URL, though?

[tkhduracell]

"I don't handle ssh://" it says.

[Silviu Burcea]

If you change the remote url to

someUserName@git.company.com:devops/devops.git

it should not ask you for username anymore.